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Mark Donaldson, North Coast Times
2 readers have left a comment
EXTRA triage nurses are now on hand in the Joondalup Health Campus emergency department amid public concern over treatment waiting times.
Triage is not perfect! A friend of mine was taken to the emergency department at Fremantle Hospital in the morning after having a fall at work. He was left there by the other employee after being told to wait by the triage nurse. Many hours later (probably at least 7 hours) he was spotted sitting there by a nurse he knew. She realised that he had not responded when his name had been called and nobody had noticed him or that he was unconscious. She arranged for him to be seen immediatly and it was found that he had a non-visible head injury. He spent three days in hospital.On another occasion, I took my late husband to Armadale Hospital because he could not urinate. He was in great discomfort but was told to wait. After some considerable time I could see that he was in agony but not wanting to make a fuss. Another talk with the triage nurse did get attention, but only because I told him to not hide his pain. The care he then received was excellent. Sqweaky axles get the grease.
I too spent 3 and a half hours in extreme pain min Feb this year when I had for the first time in my like a kidney stone problem.I believe it is know to be extremely painful but I just had to wait in queue no knowing that I was going to wait 3 1/2 hours. I just felt afterwards that I should at least have been given something to help me with the pain while waiting.Talking with the staff I was told that while this was a brand new emergency department, it was already too small in terms of beds available.
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